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Citadel Inn Makati, Makati City

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From33US$ /night
Check-in
09Jun2025Select date
Check-out
10Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5007 P Burgos St Bel Air, Makati City, Philippines

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
Max:
2 persons
30 m² 
Shower
Balcony
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One-Bedroom Suite
Max:
2 persons
60 m² 
Shower
Balcony
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Getting around

A list of all available modes of transport

City Centre
Makati City 1.4 km
Airports
Ninoy Aquino International (MNL) 10.6 km
Clark International (CRK) 99.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • 24-hour reception
  • Lift

Guest Parking

  • Refrigerator

Services

  • Airport shuttle

Self-catering

  • Refrigerator

Media

  • Television
  • Telephone

Room decor

  • Parquet floor
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Location

5007 P Burgos St Bel Air, Makati City, Philippines
Map view
5007 P Burgos St Bel Air, Makati City, Philippines
Nearby
Church
Saint Peter And Paul Parish Church
60 m
Museum
Museo ng Makati
240 m
Poblacion
480 m
Night club
Horizon Gentlemen's VIP Lounge
140 m
Spa Centre
Nuat Thai Body And Foot Massage
140 m
Mall
A. Venue Outdoor Market
150 m
Night club
Royal Club
190 m
Restaurants
Beni's Falafel
520 m
5343 General Luna Street
Taqueria Seta
40 m
4988 P. Guazon Street Barangay Poblacion
Cosmic
70 m
5057 P. Burgos Cor. General Luna Brgy. Poblacion 2/f
Wendy's
190 m
7849 Makati Avenue (Corner General Luna Street) Poblacion
Kitchen Corner
140 m
7840 Makati Avenue Zula Hostel
Aberdeen Court
220 m
7842 Makati Avenue
Kanto Freestyle
450 m
5079 P Burgos
U Hotels
450 m
5091 P. Burgos Street Corner San Mateo Street
Three Guys and a Grill
520 m
4364 B. Valdez Poblacion

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.0
Location
7.3
Service
7.6
Dining
8.0
Guest reviews
7.0/10
based on 10 reviews
6.2
6.2/10 based on 76 reviews
Johnny
United Kingdom, June  2024
7.8/10

The hotel offers a spacious Studio type room that includes a kitchenette, but there is a need for maintenance. The rooms are clean and without any odors, although the furnishings are old and small. The friendly service is a major highlight, with helpful staff. The location is convenient, near restaurants and malls, but there is a red-light district nearby. The dining experience is excellent, with various options available within walking distance. Despite the need for maintenance, the hotel provides value for money.

Rooms
7.0
The rooms, although spacious, need maintenance despite being clean and odor-free. The furnishing is old and small.
Service
9.0
The service was exceptionally friendly, with staff upgrading us for free due to a past poor experience. The staff is always ready to provide any information needed.
Location
8.0
The hotel's location is convenient, near restaurants, malls, and basic amenities, but it is situated close to a red-light district.
Dining
8.0
A variety of café, restaurant, and bar options are within walking distance, providing an excellent dining experience.
Facilities
7.0
The facilities are functional, but some maintenance is required. Nevertheless, they offer a decent experience.
Dorothy
United Kingdom, May  2024
6.6/10

The hotel is ideally located in Makati, close to everything you need, yet a bit far from the airport. The rooms were spacious and had a small stove, which was very useful for cooking breakfast. The service was friendly, despite showing signs of a bygone era. The dining options were limited, but there were cafe, restaurants, and bars within walking distance. The facilities were satisfactory, great for an overnight stay.

Rooms
8.0
The rooms provided to us were spacious and equipped with a small stove, making breakfast preparation easy. Very convenient and comfortable for our stay.
Service
7.0
The staff, particularly the happy and friendly receptionist, were helpful and accommodating, even though the hotel's grandeur seemed to have faded over time. Despite this, they provided a pleasant experience.
Location
6.0
The hotel is set in the heart of Makati, which is great for exploring the area, however, being in the 'Red Light District' might not suit everyone's preferences.
Dining
6.0
While the breakfast options were limited, there were neighboring cafe, restaurants, and bars available within walking distance, offering a variety of choices.
Facilities
6.0
The facilities met our basic needs for an overnight stay, nothing extravagant but satisfactory for a short visit.
Chris
United Kingdom, April  2024
7.8/10

My stay at the hotel was a mixed experience. The rooms were quite outdated but clean, offering good value for a hotel in Makati. The service was nice, but there was no room service to take luggage upstairs, which was a downside. The location was prime, with nearby malls and dining options, but it's a bit farther from the airport than I prefer. The dining options were excellent, and the facilities were up to standard.

Rooms
7.0
The rooms are quite outdated but clean.
Service
7.0
The service was nice, but lacked room service for luggage assistance.
Location
8.0
The location is prime, with nearby malls and dining options.
Dining
9.0
The dining options were excellent.
Facilities
8.0
The facilities were up to standard.
Sebastian
United Kingdom, April  2024
7.6/10

I stayed at this hotel for a few nights and had a mixed experience. The rooms were old and a bit smelly, but they were clean and had all the amenities needed for a comfortable stay. The service was extremely polite and accommodating. The location was great for those interested in nightlife and dining options, but the hotel itself looked a bit neglected. The dining experience was excellent, with nearby cafes and bars to choose from. Overall, it was a decent stay with some ups and downs.

Rooms
7.0
The rooms, while old and smelly, were clean and had a dining area with complete amenities for cooking.
Service
9.0
The service was extremely polite, helpful, and accommodating.
Location
6.0
The location is good for nightlife and dining options, but the hotel itself looked in poor repair.
Dining
9.0
The dining experience was excellent with nearby cafes, restaurants, and bars in walking distance.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Michael
United Kingdom, January  2024
7.4/10

The hotel offers a great view of Makati and the Manila skyline from the rooms, but the absence of toiletries was a downside for me. The surroundings, with many bars outside the hotel, were not to my liking.

Rooms
7.0
The rooms can offer you a great view of Makati and the Manila skyline, but the lack of toiletries was a disappointment.
Service
9.0
The service staff was very friendly and helpful, especially in making special accommodations despite the elevator issues at that time.
Location
7.0
The location is good with lots of nightlife activities around, but may not be ideal if you're not interested in the bar scene outside the hotel.
Dining
8.0
There are cafes, restaurants, and bars within walking distance, but the breakfast options could be improved.
Facilities
6.0
The facilities are adequate, although the old rooms could use some refurbishment.
Stephen
United Kingdom, December  2023
7.6/10

The hotel is located in the central area of Makati within walking distance of Glorietta shopping malls and the Makati business district. The rooms have older but clean and comfortable furniture, including a mini kitchen with essential amenities. The service, while very nice and helpful at times, had some issues with booking taxis and responsiveness. The dining options include nearby cafes and restaurants within walking distance. The facilities are decent, catering to basic needs.

Rooms
8.0
The rooms had older but clean and comfortable furniture, complete with a mini kitchen for convenience.
Service
7.0
The service was a mix of very nice and helpful interactions but had some issues with responsiveness and booking services.
Location
9.0
The hotel is in the central area of Makati within walking distance of Glorietta shopping malls and the Makati business district.
Dining
7.0
There are cafes and restaurants in walking distance for dining options.
Facilities
7.0
The facilities are decent and cater to basic needs.
Bryan
United Kingdom, November  2023
7.6/10

The hotel offers pretty decent rooms for the price with a mini kitchen, nearby services, and overall cleanliness. The service is very helpful and nice, especially from Babes, but lacks a bit of enthusiasm in welcoming guests. The location is perfect for solo travelers but not recommended for families due to the environment. Dining options nearby are excellent. Overall, good value for money with some minor drawbacks.

Rooms
8.0
The rooms were clean and had their own mini kitchen for added convenience.
Service
7.0
The service was very helpful and Babes was especially nice.
Location
7.0
The location is perfect for solo travelers with easy access to transport but not ideal for families due to the surrounding environment.
Dining
9.0
Dining options nearby were excellent.
Facilities
7.0
The hotel facilities were satisfactory.
William
United Kingdom, November  2023
7.0/10

The hotel is located in a bustling area with plenty of nightlife activities nearby, such as bars and clubs. The rooms are equipped with all necessary amenities, but cleanliness could be improved. However, it offers a convenient location with various dining options around.

Rooms
5.0
The sheets in the room were not clean, with hairs and dirt scattered around, needing better maintenance.
Service
7.0
While the receptionist was not overly enthusiastic, she was still approachable and assisted in resolving issues, such as contacting friends and room arrangements.
Location
8.0
The hotel is situated in a crowded yet safe area with a red district, providing easy access to different restaurants and clubs.
Dining
8.0
There are several dining options within walking distance, offering a variety of choices. However, specific comments on the dining experience were not provided.
Facilities
7.0
Alex
United Kingdom, June  2023
5.6/10

I found the hotel to be quite disappointing. The rooms were not very comfortable and clean, making my stay less than pleasant. However, the friendly staff tried to make up for it with their service. The location was convenient, but the overall experience fell short of expectations.

Rooms
5.0
The rooms weren't very comfortable and clean.
Service
7.0
The staff were friendly and tried to be helpful.
Location
6.0
The location was convenient, but that's about it.
Dining
Facilities
Charles
United Kingdom, June  2023
7.6/10

The hotel offers clean and comfortable rooms at a great value in Makati. The kitchenette in the rooms is a convenient feature for cooking. However, the wait for the elevator during busy times can be frustrating, especially with hotel events on certain floors.

Rooms
9.0
The rooms were very clean and comfortable with a well-equipped kitchenette for cooking.
Service
7.0
The staff were kind and accommodating, but there were reminders about potential charges for stained sheets, which may be off-putting for short-term guests.
Location
8.0
The hotel is located in a thriving red-light district, offering excitement and proximity to the best hotels and shopping centers in Manila.
Dining
8.0
There are ample dining options within walking distance, and the neighboring hotel City Garden is a convenient choice for dining.
Facilities
6.0
The hotel offers basic facilities but could improve in terms of service efficiency and instructions for amenities like the airport shuttle.
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09Jun2025Select date
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Rooms and Guests2 Guests, 1 Room